Delete your SwaadBill account

Delete it in the app (fastest)

1. Open SwaadBill and sign in as the restaurant owner.
2. Go to More → Settings and scroll to the bottom, to Delete account.
3. Tap Delete my account, type DELETE to confirm, then tap Permanently delete.

Deletion happens straight away and signs you out. You need an internet connection, because it removes the copy on our servers. Only the owner can do this — staff and kitchen logins cannot. Deletion cannot be undone, so export any reports you need first: the Sales Report screen saves your bills as a PDF.

If you can’t open the app

If you have lost your phone or can’t use the app, email contact@stackbharat.com or call or message us on +91 87916 70992 from the mobile number registered on your account and tell us your restaurant name. We confirm it is you with a one-time code sent to that number on WhatsApp, then delete the account within 30 days, usually much sooner.

What gets deleted

• Your owner profile: name, mobile number, restaurant name, pincode, address, GSTIN and location.
• Your menu, bills, bill items and kitchen orders.
• Your customer list: customers’ mobile numbers, names, consent records and visit history.
• Your WhatsApp message records and any promo codes you created.
• Staff and kitchen-display logins linked to your restaurant — they stop working immediately — and your device’s notification token.
• Any active subscription is cancelled, so you are not charged again.
• The data stored on your phone, which is wiped when the app signs you out after deletion.

What we may keep

Tax and accounting law requires us to keep certain financial records. After deletion we keep only payment, invoice, wallet and commission records, with your personal details removed, for as long as the law requires. Routine backups are overwritten on their normal cycle. Copies of bills that were already sent to customers on WhatsApp stay on those customers’ phones and cannot be recalled. If you have unused wallet balance, contact us before deleting if you want it refunded — see Refund & Cancellation.

Customers

If a customer of a restaurant wants only their own details removed, they can ask the restaurant, or contact us and we will pass it on or act on the restaurant’s behalf.

Questions

See our Privacy Policy, or contact Stack Bharat Digital Solutions at contact@stackbharat.com or +91 87916 70992.